Outpatient Clinic
New Richmond, WI
Our outpatient clinic in New Richmond, WI, emphasizes our PassageWay framework to deliver integrated mental health and wellness services for children and families. Built on nearly five decades of experience, this clinic sets a new standard for therapeutic care by combining evidence-based clinical approaches with experiential, real-life application — giving our clients the agency to discover their own unique path to healing.
A New Standard for Therapeutic Care
Support Designed for Children and Families
Our services are specifically designed for children and families navigating mental health challenges. From individual, group and family therapy to neuropsychological evaluations and community- or school-based services, we provide a comprehensive continuum of care that integrates evidence-based practice with practical tools and real-life application to support lasting change.
Discover a Personalized Path to Healing
Support is guided by the PassageWay framework, which gives individuals the agency to discover their own unique path to healing. By blending evidence-based practice with therapeutic lifestyle practices, we tailor every treatment plan to help our clients engage in their own growth and thrive in all areas of life.
Progress for Everyday Life
We believe healing happens when children and families are empowered with knowledge, tools, and support that enable them to make informed decisions, advocate for a client’s well-being, and apply progress to everyday life. By focusing on the connection between mental health, nature, and creativity, we help individuals build the lasting resilience needed to navigate life’s challenges.
Our Clinic Services
The New Richmond clinic offers a comprehensive range of mental health services designed to support children and families through every stage of their journey. Our core services include:
Individual Therapy
Family Therapy
Group Therapy
Evaluation Services
School-Based Partnerships
Community-Based Partnerships
As part of Northwest Passage’s broader continuum of care, our services are designed to evolve with each child and family, ensuring a seamless experience without disruption or additional barriers.
Access, Transparency & Support
Insurance and Payment Options
Northwest Passage is committed to access, transparency, and support—reducing barriers to care and helping families navigate options with confidence.
Insurance and payment options may include:
- Wisconsin Medicaid
- Commercial insurance
- Out-of-network and single-case options
- Cash-pay and sliding-scale support
Our Financial Care Process
We believe in full transparency, ensuring you understand your financial commitments before treatment begins. Our team handles the heavy lifting of coordination so you can focus on your family’s wellness.
This financial care process includes:
- Verification of Benefits: We confirm coverage, co-pays and deductibles before care begins.
- Pre-Authorization: We secure required approvals to prevent billing surprises.
- Initial Payment or Deposit: Collected at scheduling or check-in (per Good Faith Estimate).
- Service Delivery: Licensed clinicians provide in-person or telehealth care.
- Billing & Payment Completion: Claims submitted; balances are visible in the patient portal.